Head of Client Services

Seeking an experienced Head of Client Services within the aged care and disability sector. Strong leadership and mentoring skills required.

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12th January, 2022

Here is an exciting opportunity to join a leading organisation within the Aged Care and Disabilities sector in the role of Head of Client Services.
As part of the leadership team, this role is pivotal in ensuring the ongoing delivery of people centred care, best practice, and innovative service models.
Working closely with the CEO and various line managers, your duties will include:

  • Train, manage and mentor direct reports
  • Financial management of the department’s budget
  • Ensure service delivery adheres to best practice models
  • Ensure compliance, governance, statutory and contractual obligations are met
  • Contribute and collaborate with the leadership team to fulfil the strategic business plan
  • Grow and develop relationships with key stakeholders and potential partners
  • Create a high performing culture in line with the values of the organisation
  • Manage department KPI’s

To be successful in this role you must have previous experience within the aged care, disabilities or a community based organisation within a Client Services management role and a demonstrated track record in delivery of government funded care, home care packages and NDIS services.
Your commercial acumen complemented with your ability to lead from the front, enhancing clients lives, whilst being innovative has been proven in your previous roles along with a track record in growing and building a practice and the attraction and development of talent and support worker services.
If you are looking to join a progressive and well established industry leader please send your resume to Heidi Gamble via the links provided.

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